Help Desk: Support Success
This course is designed for users with Help Desk or User Manager roles in the Admin Panel. Check what role you have in the Admin Panel by navigating to Profile > Edit Profile > Scroll down to Permissions > Role.
If your role is different than Help Desk or User Manager, your user experience with the Admin Panel may differ from the experience shown in the following course, and may have access to additional or fewer features. If you believe you should have an Owner or Administrator role and do not, contact the person at your organization with an Owner role and request that your access be changed.
Note: This course may no longer be accurate!
This course is an archived version saved for my professional portfolio. While much of this information is still true, the content is not guaranteed to be accurate. Current Duo administrators can find up-to-date resources at duo.com/docs and help.duo.com.